CATTS-IT works with you to identify and understand the business needs and your requirements for technology and deliver an agreed outcome…


provides base IT&T services at fixed rates for specific outcomes. These services focus on ensuring that your infrastructure works for you and supports your business. CATTS provides end-to-end (turnkey) services that include;

  • maintenance
  • networking
  • connectivity
  • application/software
  • security
  • training
  • documentation


provides Help Desk/Call Centre Facilities, either as an outsourced facility or implementation of internal facilities. Further, this stream also provides;

  • ad-hoc System Administrators
  • 3rd Party Maintenance
  • Preventative Maintenance


provides cloud services to establish/maintain your web presence. It focuses on making your online representation of your business work for you and communicate the strengths and services you provide;

  • Domain Name Management
  • Website design, marketing, hosting, optimisation, strategy
  • Branding and design
  • Copywriting
  • Search Engine Optimisation (SEO)
  • Analytics and reporting
  • Content Management System (CMS)
  • Form ‘submission’ development
  • Blog integration (blog planning, blog writing and posting)
  • Social Media marketing
  • eCommerce (shopping cart)
  • Membership subscription
  • Responsive layouts for all devices (desktop, tablet, smart devices)
  • Administration and training


provides business analysis for the creation/evaluation of business process and the automation of these processes. Some examples of workflow automation services include;

  • ITIL Compliant Infrastructure Management
  • Service Request Management
  • Configuration & Asset Management
  • Change Management
  • Service Desk – Incident & Problem Management
  • Quality Management – ISO and TQM
  • Service Level Agreements
  • Contract Management – Financial & Service Contracts
  • Knowledge Management
  • Automation of existing processes (i.e.; Annual Leave, Expenses Management, Personnel Management


encompasses the entire IT&T infrastructure and provides services to document all aspects. Simply documenting the IT infrastructure itself, whilst important, is not enough. GUARD-IT provides a structured approach to;

  • Security
  • Human Resources
  • Procedures & Policy
  • Change Management
  • Anti Viral
  • Electronic Mail
  • Industry Compliance
  • ISO Compliance
  • Disaster/Business Recovery

CATTS-IT also supplies hardware, software and networking infrastructure components at competitive rates. All products are best of breed and provide best value for money.